PURC to compensate consumers affected by recent power cuts

The Public Utilities Regulatory Commission (PURC) says it has concluded preliminary investigations into the recent power outages.

To this end, PURC plans to ascertain the liabilities incurred by consumers due to the power cuts and possibly compensate them for the losses.

The Commission established through its regulatory monitoring that, the erratic power supply coupled with low voltages especially during peak hours was caused by a number of factors across the value chain of electricity supply.

“Following the conclusion of the preliminary investigations, the Commission in accordance with its regulatory processes is ascertaining the liability and possibility of compensation to consumers in recognition of any loss occasioned by the erratic power supply.”

“The Commission further encourages consumers to report any case of damaged equipment to the nearest ECG/NEDCO office for the appropriate action failing which the report may be forwarded to the PURC for redress,” a statement from the PURC added.