Ghanaian passengers file complaint against Delta Airlines for 'chaotic' July 25 flight - www.asempanews.com

Delta Air Lines has been hit by an official complaint over their "unprofessional" handling of a flight from New York to Accra in late July 2022.

The complaint dated Monday, August 8, 2022; was filed by seven passengers aboard the said flight, through their lawyer.

The regulator has been petitioned among others, to probe the circumstances under which the said flight had earlier been postponed and how passengers had been mistreated in the process.

According to National Democratic Congress, NDC, National Communications officer, Sammy Gyamfi, who was on the flight, there was rescheduling chaos that saw the July 24 flight moved to July 25.

Then on July 25, two hours into the journey from the John F

The complaint written by the lawyer for the group, Richard Nunekpeku, read in part: “Our clients hold the view that the events of the scheduled flight of Sunday 24th July 2022 and rescheduled flight of Monday, 25th July 2022 resulting into flight delays and rescheduling, bad passenger service, unsafe aircraft operating practice (fuel shortage) and discrimination as outlined above are matters your office is clothed with authority to investigate and sanction.

to pay appropriate compensation to all affected passengers for the psychological trauma and loss of time they suffered as a result of events of Saturday, 24th July 2022 and Monday, 25th July 2022 enumerated above,” the complaint added.